Shipping & Delivery
Note:
We reserve the right to cancel a pending order in the event of a stock discrepancy at a source warehouse, in which case an automatic refund will be actioned.
· In many areas, Saturday and Sunday delivery may not be available. Otherwise, our shipping methods apply to business days only, not weekends or holidays.
· Expedited shipping is NOT available in any location.
· Orders cannot be delivered to PO BOX addresses or to islands or territories.

Logistics updates during the COVID-19:
· Neewer.com's activities are currently continuing. However, delivery times may be longer than usual. For specific shipping situations of each order, please contact our customer service: support@neewer.com

Shipping Area:
· United States, Canada, United Kingdom, Australia, Germany, France, Spain, Italy 
· Belgium, Luxembourg, Netherlands, Portugal, Ireland, Austria, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, and Sweden.
· All islands are not included in the delivery area.

Shipping Fees:
Shipping AreaShipping Fees
United StatesOrders Under US$5010 USD
Orders Over US$50Free
United KindomOrders Under £45£10
Orders Over £45Free
CanadaOrders Under CA$70 15 CAD
Orders Over CA$70 Free
AustraliaOrders Under AU$7516 AUD
Orders Over AU$75Free
EuropeOrders Under €5010 EUR
Orders Over €50Free
MexicoOrders Under MX$1000200 MXN
Orders Over MX$100Free

Shipping Speed:
· Orders will be fulfilled within 48 hours.
· When shipping within the contiguous U.S., your order will arrive within 3 to 5 business days but could also be up to 10 business days based on your location.
· When shipping within the EU, your order will arrive within 5 to 15 business days based on your location.
Still Have A Question?
Hotline:
USA Based (English language support): 
+1 732-623-9777
Between 9:00 am -5:00 pm from Monday to Friday EST.

EU Based: 
+443330113494
Between 9:00 am -5:00 pm from Monday to Friday UTC.

Chinese language support:
+86 0755-25984843
Between 9:00 am-6: 00 pm from Monday to Friday Beijing time.
Email service:
Have any questions when shopping: service@neewer.com

Product inquiries: support@neewer.com

Distributor/partnership: vip-support@neewer.com

Social Media Promotion: pr2@neewer.com
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