NEEWER X12 Aluminum Alloy Teleprompter with App Control




All Neewer products carry a 1-year warranty (used products supplied by a third party are not covered), valid from the purchase transaction date. The warranty covers product defects and provides replacement of the defective product or serviceable component.

If a return is required, the buyer is responsible for any associated return shipping costs (i.e from the buyer to Neewer’s return address) and Neewer pays for postage to ship the replacement item back to the buyer. In some cases, at Neewer’s discretion, the buyer may receive a refund if a replacement is not immediately available. Refunds issued are for the cost of the item only; no handling or shipping fees will be refunded. Please note that before a replacement item is dispatched, or refund issued, Neewer must receive the returned item in the agreed condition. As our sales are online, without a physical store to inspect the defective product, we reserve the right to request picture or video evidence illustrating the defect to honor the warranty.

Please Note: Your product is automatically covered under warranty effective from the date of purchase. Please provide your order number and a photo / video in the event of a claim.  For Amazon orders, the name of the seller, or a screenshot should also be provided.

The following limitations and exception apply and are not covered by the 1-year warranty:

  • Used products from a third party, such as from Amazon EU S.a.r.L., Services LLC, etc.
  • Normal wear and tear.
  • Loss or theft.
  • Physical damage due to misuse or accident.
  • Water damage or any other damage or defect related to misuse
  • Only Neewer products are covered, no other item is covered, including items used in tandem with a Neewer product, irrespective of cost.

  • Buyer attempts unauthorized repairs, modifications, or disassembles the item.

  • Item is damaged by plugging it into an incompatible voltage. All plug-in items have voltages clearly displayed on the Amazon detail page. For international travel, a step-up / step down convertor is required to accommodate these variations.

To claim a warranty, please reach out to us at All claims for products missing / not received must be registered within 90 days of the purchase date. After this time, we no longer have traceability with our logistical providers and cannot accept a claim. Contents of the package should be checked upon delivery and any missing parts claimed for within 2 days of receipt.

Extension requests to the warranty due to COVID are regretably not commercially viable. We have continued provision of products for purchase and use throughout the pandemic and our team continues to work hard to sustain this.

Shipping Policy
  • In many areas, Saturday and Sunday delivery may not be available. Otherwise, our shipping methods apply to business days only, not weekends or holidays.
  • Expedited shipping is NOT available in any location.
  • Orders cannot be delivered to PO BOX addresses or to islands or territories.

Logistics updates during the COVID-19:

  •'s activities are currently continuing. However, delivery times may be longer than usual. For specific shipping situations of each order, please contact our customer service:
  • Orders will be fulfilled within 48 hours.

Shipping Area:

  • United States, Canada, United Kingdom, Germany, France, Spain, Italy 
  • Belgium, Luxembourg, Netherlands, Portugal, Ireland, Austria, Bulgaria, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Sweden.
  • All islands are not included in the delivery area.

Shipping Speed:

  • When shipping within the contiguous U.S., your order will arrive within 4 to 6 business days but could also be up to 10 business days based on your location.
  • When shipping within the EU, your order will arrive within 7 to 15 business days based on your location.

⚠️WARNING:This product can expose you to chemicals including [Lead and Phthalates], which
is [are] known to the State of California to cause cancer. For more information go to


  1.  Please avoid moving the zipper slider down to the very end when installing the hood on the mirror, or it may come off.
  2.  It is NOT compatible with a wide-angle lens and the focal length of the camera lens needs to be more than 28mm.
  3.  It is recommended to adjust the angle of the reflective glass to 45°.


  • The teleprompter screen is unobstructed, allowing you to read scrolling text while looking directly and naturally into the camera. Perfect for the vlog, live broadcast, online class, video recording, interviews, video studio, news, and presentation.
  • Features beam splitter glass with 75% light transmittance, no effects on image quality, and making the front reflection clear and easy to read so that the speaker can face the camera while watching the lines. It gives clear prompting, effectively improving work efficiency.
  • The angle of the 14-inch reflective glass is adjustable. The lens hood is designed with a hook and loop fastener and drawstring, which is easy to disassemble and assemble. (Comes with a portable storage case convenient for storage and carrying while protecting the teleprompter.)
  • Before using the Teleprompter, please download the NEEWER Teleprompter APP on Apple Store or Google Play. You can import or manually enter text, and set the font size, playback speed, background, and font color. Also, you can freely pause, speed up or speed down, and turn pages via the remote control. The App is compatible with iOS 11.0 or later / Android 6.0 or later.


  • Teleprompter Material: Aluminum alloy + high-density flannel
  • Compatible Width of iPad / Phone Bracket:  9.84" x 8.68" / 25cm x 22cm
  • Storage Case Size (Not including handle): 12.6" x 12.6" x 2.8" / 32cm x 32cm x 7cm
  • Weight (Teleprompter + Storage Case): 5.5pounds / 2.46kgs

Package Contents

  • 1 x Teleprompter
  • 1 x RT-110 Remote Control
  • 1 x Cloth Wipe
  • 1 x Portable Storage Case