• Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
 
  • Will my gift card expire?
No, currently we do not set an expiration time for our online gift card.
 
  • Can more than one gift card be used towards a purchase?
Yes. A customer can redeem another gift card during checkout.
 
  • Can a gift card be used to buy a gift card?
No, you can't use a gift card to buy another gift card.
 
  • Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
 
  • Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
 
  • Can I apply a discount to the purchase of a gift card?
It depends. Most discounts cannot be applied to gift cards. The exception is a product specific discount where the product is a gift card. 
 
  • Can a customer pay for an order that includes a subscription with a gift card?
Yes, you can use gift cards to pay for your first payment. However, you can't use your gift card to pay for recurring subscriptions. 
 
  • Can I apply a refund to a gift card?
Yes. If your customer used a gift card to pay for the purchase, then you can apply the refund to the gift card.
If you only refund part of an order that was purchased using a gift card and other methods of payment, then you can manually change the refund amount that is applied to each payment method.
 
  • If I refund a gift card, is it automatically disabled?
No. If you refund the purchase of a gift card, then you must disable the gift card or it will still have a usable balance.
 
  • How  can I check the balance?
Customers can't check their own gift card balance, but we can check the balance and send the information to the customers .
 
  • Can I customize the gift card redemption code?
No, the 16-character redemption codes are randomized and printed by the gift card manufacturer.