Be sure your Neewer product is genuine by purchasing from an authorized Neewer dealer. Neewer offers a 1 year warranty on all products purchased from our authorized dealers.
Purchasing from one of our authorized dealers ensures you are getting a genuine Neewer product. Neewer dealers sell directly to you - our Neewer customers!
Our dealers purchase their inventory directly from a Neewer bulk distributor. These distributors and dealers listed below are *Guaranteed* to carry only fully genuine Neewer products.
All Neewer® products carry a 1 year warranty, valid from the purchase transaction date. The warranty covers product defects and provides repair or replacement of the defective product.
The buyer is responsible for return shipping costs (from the buyer back to Neewer®'s address) and Neewer® pays for postage to ship the replacement or repaired item back to the buyer.
The following situations are NOT covered by the 1 year warranty:
1. Physical damage due to misuse or accident.
2. Normal wear and tear.
3. Loss or theft.
4. Water damage or any other damage or defect related to misuse
5. Only Neewer® products are covered, no other item is covered, including items used in tandem with a Neewer® product.
Neewer Bulk Distributors
|Shenzhen Neewer Technology Co Ltd
ROOM 1903, Block A
LU SHAN BUILDING
NO. 3023 CHUNFENG RD
LUO HU DISTRICT, SHENZHEN
GUANGDONG 518001, CHINA
|East Stone Technology Co Ltd|
FLAT C, 9/F, WINNING HOUSE
NO. 72-74, WING LOK STREET
To claim warranty, please log onto their Amazon Store and contact that seller. Alternatively you can reach us at firstname.lastname@example.org.